"Providing travel for people with mobility difficulties."
FREEDOM OF MOVEMENT
One of our key services is to provide transportation for all individuals dependent on wheelchairs, can travel around freely and be able to enjoy the services we offer like every customer we serve. A key component to this is the adequate provision of having a wheelchair accessible service, which enables older and ageing people and people with disabilities to avail of and enjoy all of the services we provide.
Owing to a lack of access to public transport and private operators, for people with physical disabilities means that they are restricted in their choice of how they travel and the destinations they travel to.
We have a dedicated fleet of coaches and Minibuses, which cater for Wheelchair users.
PARTNERED WITH CUISLE
We are pleased to announce our partnership with Cuisle. The Cuisle Holiday Centre is Ireland's leading wheelchair accessible resort and is the Irish Wheelchair Association's National Holiday Centre. It is located within the magnificent 50 acre site of Donamon Castle, just a short drive from the quaint town of Roscommon. Cuisle is a truly unique place where you can escape, unwind and relax. We have dedicated a fleet of wheelchair accessible transportation that guests can book, to travel to and from their homes as well as on day trips, which are regularly organised.
Visit the website here
Overview of the rights of passengers travelling by bus and coach transport
Disabled Persons and Persons with Reduced Mobility
You have the same rights to travel as other passengers and you should be able to travel without difficulties and at no extra cost. Carriers, travel agents and tour operators can only refuse to sell you a ticket or take you on board if it’s physically impossible given the design of the vehicle, the bus stop or the terminal building or doing so would breach health and safety requirements.
For long distance regular services of more than 250km, carriers and bus terminal managers must provide you with assistance free of charge at the designated bus terminals and on board coaches and buses. Alternatively they can accept a person accompanying you on board for free.
If you need assistance you will also need to notify them at least 36 hours before your intended journey.
If your mobility equipment is lost or damaged due to the fault of the carrier or terminal manager, you must receive full compensation.
You can find more information on the NTA website by clicking here
GET IN TOUCH
If you would like more information, or need to speak to a member of our Customer Service Team, please fill-in the form and we will respond back within the hour.
Alternatively you can call our Customer Service Line directly on +353 1 450 7596.
Our Support email is firstname.lastname@example.org